When Two Group Members Clash
Public repair vs private. Neutrality is a skill, not a personality.
Clash is data. Taking a side is a leak. Hold the room is the long version. This is the 90-second repair. The tools will not mediate. 1:1-to-group did not teach this. If the clash is really scope creep (unpaid extra), name that later — not in the circle.
Public vs Private
Public if the room saw it: 60-second repair, then back to the contract. Private if it is history, identity, or a dual role. “We’ll take this off-line. The room stays on [today’s job].”
The Public Repair
“I heard two things. Both can be true. We’re not going to try this here. Next: [contract].”
Then move. Neutrality is the clock, not a smile.
Where Coaches Break
- Processing the fight for 20 minutes so everyone “feels heard.” The cohort is not couples therapy.
- DMing one person “you were right.” That’s a side.
The 3-Minute Action
Write the public repair and the off-line line on the run-of-show. Practice them once out loud.